Reward Policy

• Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your CNB Points balance.

The value of CNB Points is determined by an exchange rate of both currency spent on products to CNB Points, and an exchange rate of CNB Points earned to currency for spending on future purchases.

You can redeem your CNB Points at checkout. If you have accumulated enough CNB Points to redeem them you will have the option of using CNB Points as one of the payment methods. The option to use CNB Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable CNB Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.

CNB Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your CNB Points until you accrue a minimum number of CNB Points, at which they will become available for redemption.
CNB Points may also be capped at the maximum value of CNB Points which can be accrued. If this option is selected you will need to redeem your accrued CNB Points before you are able to earn more CNB Points.

You have the ability to view and manage your CNB Points through your Customer Account. From your account you will be able to view your total CNB Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum CNB Points limit and a cumulative history of CNB Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding CNB Points, including expiration notifications.

CNB Points can be set to expire. Points will expire in the order form which they were first earned.

• Points can be used as store credit in our system only. Redeeming to cash is not allowed.
• You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose CNB Points, as well as point expiration notifications. This option is found in the CNB Points section of the My Account area.