Privacy Policy

Effective Date: October 21, 2026

Crash n Bash Hobbies, LLC ("Crash N Bash Hobbies," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit crashnbashhobbies.com, purchase products, communicate with us, or interact with our authorized business services and social media integrations.

Questions about this policy or your personal information may be directed to sales@crashnbashhobbies.com.

1. Information We Collect

Depending on how you interact with our business, we may collect:

Contact information: Name, email address, telephone number, billing address, and shipping address.
Account information: Customer account details, account preferences, and information needed to authenticate and manage your account.
Order information: Products purchased, transaction amounts, order history, shipping information, returns, and related communications.
Payment information: Transaction details and information provided to payment processors for payment authorization and processing.
Customer communications: Questions, special orders, product requests, customer service correspondence, and other information you voluntarily provide.
Website information: IP addresses, browser and device information, pages visited, referral sources, website interactions, and cookie or similar technology identifiers.
Marketing preferences: Subscription preferences, advertising interactions, and information associated with promotional communications.

Some information is collected directly from you. Other information is collected automatically when you use our website or is provided by service providers involved in fulfilling your requests.

2. How We Use Information

We use information for legitimate business purposes, including:

Processing purchases, payments, shipments, returns, and refunds.
Creating and maintaining customer accounts.
Handling special orders and customer service requests.
Communicating important information about orders, products, and services.
Operating, maintaining, troubleshooting, and securing our website and business systems.
Measuring website performance and improving the shopping experience.
Managing advertising campaigns and measuring marketing effectiveness.
Sending promotional communications where permitted by applicable law and your communication preferences.
Maintaining records required for accounting, tax, fraud prevention, and other lawful purposes.

3. Payments and Service Providers

We work with third-party service providers to operate our business. These may include payment processors, shipping carriers, point-of-sale providers, website hosting services, analytics providers, advertising platforms, and other service providers necessary to operate our store.

Payment information submitted during checkout may be processed by the applicable payment provider. Payment handling and retention are subject to the provider's systems and policies as well as our applicable business practices.

We share information with service providers as reasonably necessary for the services they perform, subject to applicable agreements and legal requirements.

4. Website Analytics and Advertising

We use Google Analytics 4 to understand website traffic, visitor interactions, and shopping activity. This may involve collecting information about devices, browsers, pages viewed, traffic sources, and purchase events.

We also use Google Ads to advertise our products and services, measure advertising performance, and reach relevant audiences.

Where permitted by applicable law and platform requirements, we may use customer contact information to create or update advertising audiences, including Google's Customer Match. Contact identifiers may be processed through hashing and matching mechanisms provided by the advertising platform.

We may use cookies and similar technologies for analytics, advertising measurement, and related business functions.

You can manage some advertising preferences through Google's advertising controls at My Ad Center. You may also contact us regarding the use of your information for our marketing activities.

5. Social Media Integrations

Crash N Bash Hobbies uses social media management software, including a self-hosted installation of Postiz, to organize, schedule, manage, and publish content through authorized business social media accounts.

Our social media integrations may connect with platforms including TikTok, Facebook, and Instagram using their official authorization systems and application programming interfaces (APIs).

Information Accessed Through Social Platforms

Depending on the permissions granted and the features enabled, our integrations may access or process:

Social media account identifiers, profile names, and account-related information.
Authorization tokens required to maintain an approved account connection.
Photos, videos, captions, and other content selected for publication.
Publishing schedules, post identifiers, processing status, and publication results.
Additional information expressly authorized through the applicable platform's permissions when needed for an enabled feature.

How Social Media Information Is Used

This information is used to authenticate approved accounts, prepare and manage content, submit authorized posts, monitor publishing status, and maintain the operation and security of our social media management tools.

Social media integration information is not collected for the purpose of selling TikTok, Facebook, or Instagram account data to third parties.

Account Authorization and Disconnection

Connections to supported platforms are established through their authorization processes. Authorized account owners may revoke permissions through the relevant social media platform's account or application settings.

Revoking access prevents future actions that require the revoked authorization. Previously published content and information already retained by the social media platform remain subject to that platform's own policies.

Requests for Social Media Data Deletion

Authorized account owners may request removal of information associated with their connected social media accounts by emailing sales@crashnbashhobbies.com with the subject "Social Media Data Deletion Request."

We may request reasonable information to verify authorization before fulfilling a request. We will review the request, remove applicable information from systems under our control where appropriate, and respond with the outcome. Certain information may be retained where required for security, legal compliance, or other legitimate obligations, including information temporarily retained in protected backups.

Deleting information from our systems does not necessarily remove previously published content or information held independently by TikTok, Facebook, Instagram, or other third-party services.

6. Cookies and Browser Storage

Our website uses cookies and browser storage to operate shopping carts, maintain sessions, remember preferences, support website security, improve performance, and measure website activity.

Some technologies are necessary for the website to function correctly. Others may be used for analytics and advertising, subject to applicable settings and legal requirements.

Examples of technologies used or supported by our Magento 2 website include:

Cookie or Storage Item	Purpose
PHPSESSID	Maintains a website visitor session.
form_key	Helps protect forms and other actions against forged requests.
X-Magento-Vary	Supports proper delivery of cached website content.
mage-cache-sessid	Helps manage session-related browser storage.
mage-cache-storage	Stores certain visitor-specific information locally to support shopping functionality.
mage-cache-storage-section-invalidation	Identifies browser-stored sections that require updating.
mage-cache-timeout	Helps manage expiration of cached customer-related information.
Google Analytics and advertising identifiers	Where enabled, support website measurement, analytics, and advertising functions.

This table provides examples rather than an exhaustive inventory. Actual cookies and browser storage items may vary depending on the services enabled and how you use the website.

You can manage or delete cookies through your browser settings. Restricting essential cookies may prevent certain features, including shopping carts and account sessions, from functioning properly.

7. Information Sharing

We may disclose information to:

Service providers performing work on our behalf.
Payment processors and financial service providers involved in transactions.
Shipping carriers and fulfillment providers.
Analytics and advertising providers used for our business operations.
Government authorities or other parties when required by law or reasonably necessary to protect legal rights and security.
Parties involved in a legitimate business transfer, subject to applicable legal requirements.

Our handling of information is subject to applicable privacy laws, contractual obligations, and the policies of third-party platforms with which we integrate.

8. Information Security

We use reasonable administrative, technical, and operational safeguards designed to protect information against unauthorized access, alteration, disclosure, and loss.

These safeguards may include restricted system access, encrypted connections, access controls, system maintenance, and protected backups.

No method of electronic transmission or storage can be guaranteed completely secure.

9. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining customer accounts, providing services, supporting business operations, resolving disputes, preventing fraud, and meeting applicable legal and accounting obligations.

Retention periods vary depending on the type of information and applicable requirements.

Information associated with social media integrations may be removed when an account is disconnected or when an authorized deletion request is processed, subject to applicable technical limitations and retention obligations.

10. Your Privacy Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate retention requirements.

You may also ask questions about our privacy practices or request changes to your marketing communication preferences.

To submit a request, email sales@crashnbashhobbies.com.

We may need to verify your identity or authority before providing information or completing certain requests.

11. Third-Party Websites and Platforms

Our website may include links to third-party websites and services, including social media platforms. We are not responsible for the independent privacy practices of those third parties.

We encourage you to review the privacy policies of any third-party websites, payment services, or social media platforms you use.

12. Children's Privacy

Our website is intended for general retail shopping and is not designed to knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information that should be removed, please contact us.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements.

Updates will be posted on this page with a revised effective date when appropriate.

14. Contact Information

Crash n Bash Hobbies, LLC
Cedar Rapids, Iowa, United States
Email: sales@crashnbashhobbies.com
Website: https://crashnbashhobbies.com/